Legal Information

Privacy Policy

Fresh Start Cleaners (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services.

1. Information We Collect

• Personal Information: Includes your name, email address, phone number, billing address, and any other information you provide when contacting us or using our services.
• Usage Data: Non-personal information such as your IP address, browser type, device information, and pages visited on our website.
• Cookies: See our Cookie Policy below for more details.

2. How We Use Your Information

• To provide, maintain, and improve our services.
• To process payments and provide customer support.
• To send promotional communications (only with your consent).
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers for purposes such as payment processing, data storage, and marketing analytics.

4. Security

We implement reasonable measures to secure your data, but no online system is entirely secure. You use our website and services at your own risk.

5. Your Rights

• The right to access, correct, or delete your data.
• The right to opt-out of promotional communications.
• The right to file a complaint with a regulatory authority.

6. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

Cookie Policy

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality.

1. Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the website.
• Analytics Cookies: Help us understand how users interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements.

2. Managing Cookies

You can manage or disable cookies in your browser settings. However, disabling cookies may affect website functionality.

Terms of Service

By accessing or using our website or services, you agree to the following terms:

1. Use of Our Website

• You may use our website for lawful purposes only.
• You agree not to engage in any activity that disrupts or interferes with our website’s functionality or security.

2. Payment Terms

Payments are due upon receipt unless otherwise specified. Late payments may incur interest or service suspension.

3. Cancellations and Refunds

• Cancellations must be made at least 24 hours in advance.
• Refunds are subject to our approval and applicable policies.

4. Intellectual Property

All content on this website, including text, images, logos, and software, is the property of Fresh Start Cleaners or its licensors. Unauthorized use is prohibited.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.

Disclaimer

Fresh Start Cleaners makes no warranties or representations regarding the accuracy or completeness of the information on this website. Use of our website is at your own risk.

We are not liable for any direct, indirect, or consequential damages arising from the use of our website or services.

Indemnification

You agree to indemnify and hold Fresh Start Cleaners harmless from any claims, damages, or expenses arising from your use of our website or violation of these terms.

Governing Law

These terms and policies are governed by the laws of the State of Maryland. Any disputes will be resolved in the courts of Maryland.

Contact Us

For questions about this legal page, contact us at hello@freshstartcleaners.app or call us at (301) 767-5985.